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Stories + Resources Insights for Entrepreneurs
Explore our curated content hub for entrepreneurs. Dive into expert insights, success stories, and practical advice to fuel your business growth and personal development.
How Well Do You Treat Your Internal Customers?
By Shep Hyken, an EO St. Louis member and Chief Amazement Officer at Shepard Presentations If your company’s goal is to deliver an excellent customer experience, you must first embrace the concept of internal customer service. What is happening on the inside of the organization will define the type of customer experience that is presented
Four Steps to Better Public Speaking
By Genevieve George, an EO Sydney member and CEO/founder of Oneshift As an entrepreneur, speaking in public isn’t a choice. Whether you’re speaking in meetings, to your board, at public events or even in front of the media, it all comes hand-in-hand with the job. I was thrown out and forced to swim in the
A Business Lesson for the Optimistic Idea Monkey
By Mike Maddock, an EO Chicago member and president of Maddock Douglas, Inc. In 2002, the fecal matter officially hit the fan at Maddock Douglas. During a brutal three-month period, the firm I had founded 11 years before lost 45 percent of its revenue. For our people, it was like watching a train wreck. Three
EO Q&A: A Roadmap to Member Growth
By Kris Marshall, an EO Detroit member and EO Accelerator graduate When it comes to your EO membership, you get what you’re willing to put into it. No one knows that more than Kris Marshall, an EO Accelerator graduate and the first woman to serve as Chapter President in EO Detroit’s history. In this interview,
Three Questions to Ask Yourself Before Selling
By Mark Tepper, the president of Strategic Wealth Partners and an EO Cleveland member You’ve probably heard your share of cautionary tales about buyer’s remorse. But in the business of exit planning, seller’s remorse can be just as real and just as expensive. In my book, Walk Away Wealthy, I share a story of a